If you generally discuss a conversation in a chat tool, you can refer to the conversation in your prose or in an endnote without creating a works-cited-list entry. However, if you quote directly from a single message or paraphrase its contents, create a works-cited-list entry for the message and follow the MLA format template.
To cite a message sent to one person, begin your entry by listing the sender of the message as the author. Provide a description in place of a title, and include the recipient’s name in the description. Provide the name of the chat tool in the “Title of container” . . .
Published 21 May 2019